Terms of Use

1. Acceptance of these Terms

These Terms of Use (the “Terms”) form a binding agreement between you and MyZivo.ai and govern your access to and use of ZIVO — including our mobile applications, website at MyZivo.ai, and related features (collectively, the “Service”).

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. What ZIVO is — and what it is not

ZIVO is an AI conversational companion designed to be a warm, supportive presence for everyday life. It uses artificial intelligence (including third-party large language models) to generate conversational responses.

ZIVO is provided for personal, non-commercial, entertainment and general informational purposes only.

• ZIVO is not a substitute for professional advice of any kind. It does not provide medical, mental-health, psychological, psychiatric, legal, financial, tax, career, HR, or other professional advice, and is not a healthcare provider, licensed counselor, therapist, coach, lawyer, or financial adviser.
• ZIVO is not an emergency service and must not be relied upon in any crisis or emergency. If you’re in crisis or any emergency, contact your local emergency number or a crisis helpline right away.
• ZIVO is an AI system, not a human being. It has no consciousness or professional qualifications, or duty of care toward you. It is designed to chat, listen and be friendly to its users.

You acknowledge that the Service is intended to be engaging and companionable, and that any sense of relationship or rapport is generated by software.

3. AI-generated content

You understand and agree that:

• Responses are generated by AI and may be inaccurate, incomplete, outdated, offensive, or otherwise inappropriate. AI systems can “hallucinate” — that is, produce content that sounds confident but is false.
• Responses do not represent the views, opinions, or recommendations of MyZivo.ai and should not be attributed to us.
• You agree to be solely responsible for evaluating, verifying, and deciding whether to act on anything the Service produces. You must use your own discretion, independent judgment, and where appropriate — qualified professional advice before relying on or acting on any output.
• Any reliance you place on the Service or its outputs is strictly at your own risk.

MyZivo.ai does not warrant or guarantee the accuracy, reliability, suitability, or completeness of any output.

4. Crisis, safety, and wellbeing

ZIVO is not designed or able to handle emergencies, crises, or situations involving risk to life or safety. If you are experiencing a medical emergency, a mental-health crisis, thoughts of self-harm or suicide, or any situation requiring urgent help, stop using the Service and immediately contact your local emergency services, a qualified professional, or a crisis helpline.

5. Eligibility and age requirements

You must be at least 18 years old to use the Service. The Service is intended for adults and is not directed to children. By using the Service you represent that you meet the minimum age requirement and have the legal capacity to enter into these Terms.

We reserve the right to verify your age and to suspend or terminate accounts we reasonably believe belong to ineligible users.

6. Your account

You are responsible for the information you provide when registering and for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account. Notify us immediately at support@myzivo.ai if you suspect unauthorized use. We are not liable for any loss arising from unauthorized use of your account.

7. Acceptable use

You agree not to, and not to permit anyone to:

1. use the Service for any unlawful, harmful, fraudulent, infringing, or abusive purpose;
2. use the Service to generate, solicit, or distribute content that is illegal, harassing, defamatory, hateful, sexually exploitative (especially involving minors), violent, or that promotes self-harm or harm to others;
3. attempt to obtain professional, medical, legal, or financial advice from the Service and rely on it as such;
4. impersonate any person or misrepresent your affiliation;
5. submit another person’s personal data or confidential information without proper authority and notice;
6. reverse-engineer, decompile, scrape, or attempt to extract the underlying models, prompts, or source code, except to the extent this restriction is prohibited by applicable law;
7. probe, circumvent, or interfere with security, rate limits, content filters, or safety features;
8. use the Service to build a competing product or to train other AI models;
9. introduce malware or use bots/automated means not expressly authorized; or
10. use the Service in a way that violates these Terms, or applicable law.

We may investigate and take appropriate action, including removing content, suspending or terminating accounts, and reporting to authorities, for any violation.

8. Responsible use

The Service is intended to be used responsibly. You agree to use ZIVO in a healthy, balanced way and to seek qualified support for important life, health, legal, and financial decisions.

9. Your content

“User Content” means the messages, text, images, and other material you submit to the Service.

You retain ownership of your User Content. You grant MyZivo.ai a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, reproduce, and display your User Content to the extent necessary to operate, provide, secure, and improve the Service and as described in our Privacy Policy.

You are solely responsible for your User Content and represent that you have the rights necessary to submit it and grant the license above.

10. Outputs

Subject to these Terms and applicable law, as between you and us, you may use the responses generated for you (“Outputs”) for your personal purposes. Because of the nature of AI, Outputs may not be unique and similar Outputs may be generated for other users. We make no representation that Outputs are original or non-infringing, and you are responsible for how you use them.

11. Intellectual property

The Service, including all software, models, prompts, designs, text, graphics, logos, and the ZIVO name and branding, is owned by MyZivo.ai or its licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms. All rights not expressly granted are reserved.

12. Third-party services

The Service relies on third-party providers (including AI model providers, hosting, analytics, and payment processors) and may link to third-party content. We are not responsible for third-party services or content, and your use of them may be subject to their own terms.

13. Preview features

Parts of the Service may be offered as alpha, beta, or preview features. These are provided “as is”, may change or be withdrawn at any time, and may be less reliable than generally available features.

14. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service and all Outputs are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, timely, or error-free, that defects will be corrected, or that any Output will be accurate, reliable, or meet your requirements. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you, and you may have rights that these Terms cannot limit.

15. Limitation of liability

To the maximum extent permitted by applicable law:

• MyZivo.ai and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service or any Output, however caused and under any theory of liability.
• In particular, we are not liable for any decision you make or action you take in reliance on any Output, or for any emotional, psychological, health, financial, or other harm arising from your use of the Service.

16. Indemnification

You agree to defend, indemnify, and hold harmless MyZivo.ai and its affiliates and their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your violation of any rights of a third party.

17. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or to protect the Service, other users, or third parties. Sections that by their nature should survive termination (including Sections 9–11 and 15–22) will survive.

18. Changes to the Service and these Terms

We may modify the Service and these Terms from time to time. If we make material changes, we will provide notice as required by applicable law (for example, by posting the updated Terms with a new “Last updated” date or notifying you in-app or by email). Your continued use after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.

19. Governing law and dispute resolution

This Agreement and any dispute arising from it shall be governed by and construed in accordance with applicable law as determined by the legal jurisdiction of MyZivo.

20. General

These Terms (with the Privacy Policy and any referenced policies) are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.

21. Contact

Questions about these Terms? Contact us: